Questions About CaseTrace
Quick answers about missing-person awareness, case flyers, public sharing, agency workflows, family-sensitive review, and safety boundaries.
General
What is CaseTrace?
CaseTrace is a missing-person awareness platform built to help people discover cases, share flyers, check public source information, and keep cases visible responsibly.
Is CaseTrace affiliated with law enforcement?
CaseTrace is an independent platform. It does not replace law enforcement, NamUs, NCMEC, NCIC, 911, or official agency systems.
Where does case data come from?
Case information may come from public sources such as NamUs, public agency notices, public posters, and reviewed submissions.
Public Use
How can I help a case?
You can help by viewing the case, sharing the flyer, checking the source, and helping keep the case visible without spreading rumors or speculation.
Should I investigate a case myself?
No. Do not approach, follow, accuse, confront, or investigate anyone. Send credible information directly to law enforcement.
Should I call 911?
Yes, if someone is in immediate danger or you have urgent information. CaseTrace is not an emergency reporting system.
Case Pages
What does Help This Case do?
It gives simple awareness actions, such as sharing the case, opening the official source, or using flyer tools when available.
What does Open Source or Open NamUs do?
It takes you to the public source connected to the case, such as NamUs or an agency page, when available.
What does Open Flyer do?
It opens a printable or shareable flyer for the case so people can help increase responsible visibility.
Are my actions tracked?
Basic page and tool interactions may be counted to understand awareness activity and improve the platform. Personal information is not shown publicly.
Families & Agencies
Can families request access to a case?
Yes. Families can request access so CaseTrace can review the connection and, if approved, connect them to family awareness tools.
Can agencies verify or claim a case?
Verified agencies can request to review, verify, or manage official public details for cases connected to their agency.
Can families directly change public case details?
No. Family participation should be review-protected. Official public case facts should remain reviewed and, when possible, agency-controlled.
Privacy & Safety
Are tips public?
No. CaseTrace should not be used to publicly post private leads, suspect names, theories, evidence, or sensitive search details.
What should not be submitted?
Do not submit emergencies, sightings, evidence, suspect names, private tips, rumors, or search-sensitive details through public-facing tools. Send those directly to law enforcement.
Can anyone edit cases?
No. Editing and agency tools should be limited to reviewed or authorized users.
Responsible Missing-Person Awareness
CaseTrace is built for visibility, source checking, careful sharing, and review-based public information.