How CaseTrace approaches security, tips, and agency trust.

CaseTrace is a public awareness and structured information intake platform for missing-person cases. It is designed to help people discover cases, share them responsibly, open official sources, download flyers, and submit relevant information.

CaseTrace is intended to support visibility and organization around missing-person cases, not replace official investigative systems.

CaseTrace is not an emergency reporting system, law enforcement records system, NCIC replacement, NamUs replacement, dispatch system, or official investigative database.

Official investigative authority remains with the investigating agency. Users should confirm important case information with the official source or agency connected to the case.

Public case pages are intended for awareness. They may include the missing person’s name, age, location, last-seen information, summary, image, public status, flyer tools, and official source links.

Public information should be based on available sources, agency submissions, verified references, or approved public case details.

Tips submitted through CaseTrace should be kept separate from public case information. A submitted tip may include contact details, location information, notes, a photo URL, or other sensitive details.

Submitted tips should not appear publicly on case pages. They are intended for authorized review only.

Agency-facing tools are intended for verified law enforcement users or approved public-safety partners. Access may require review, approval, official email verification, role assignment, and ongoing monitoring.

CaseTrace should not allow random users to claim agency authority, manage cases, view private tips, or edit case details without approval.

CaseTrace is designed around a simple access principle: public users can view public case information and submit information, but should not be able to access private tips, agency dashboards, or administrative tools.

Agency users should only access tools and cases appropriate to their role and agency relationship.

Tips should be tied to a specific case and reviewed by authorized users. Tip records may include status labels such as new, reviewed, needs follow-up, forwarded, closed, or archived.

Urgent or emergency information should always be reported directly to 911 or the investigating agency. CaseTrace should not be treated as a real-time emergency response channel.

CaseTrace should not be used to harass, accuse, threaten, dox, follow, confront, or investigate anyone. Users should share cases responsibly and submit credible information through proper channels.

CaseTrace should discourage speculation, vigilante behavior, rumor spreading, and interference with active investigations.

If an agency, family representative, or verified source identifies incorrect information, CaseTrace provides a path to request updates, corrections, or removal.

Correction requests may require verification before changes are made, especially when requests involve case status, identity details, images, agency information, or source links.

CaseTrace is being built toward audit logging for sensitive actions, including agency approvals, case edits, tip review, status changes, user access changes, correction requests, and administrative actions.

Audit logs help create accountability by recording who performed an action, when it happened, and what changed.

CaseTrace is developing retention practices for submitted tips, agency records, resolved cases, correction requests, and archived content.

As the platform matures, retention rules should define how long data is kept, when it may be deleted, and how agencies or verified parties can request removal.

CaseTrace is being built toward stronger security controls, including private tip storage, role-based agency access, agency verification, admin review workflows, correction handling, audit logs, and safer public submission flows.

CaseTrace should not claim CJIS compliance or official law enforcement certification unless those reviews and agreements have actually been completed.

If you believe case information is incorrect, a page should be removed, someone is misusing CaseTrace, or there is a security or safety concern, contact CaseTrace.