Tips are not public
Information submitted through CaseTrace is not displayed publicly on case pages. Public case pages are intended for awareness, sharing, flyers, and verified case details.
Privacy & Security
Built to protect sensitive case information.
This Privacy Policy explains how CaseTrace LLC ("CaseTrace," "we," "us," or "our") collects, uses, and protects information when you use our website, platform, and related services.
Sensitive information is limited
CaseTrace is designed to avoid exposing unnecessary personal or sensitive information to the public. Submitted contact information should only be used for review or follow-up where appropriate.
Basic analytics
CaseTrace uses basic analytics tools, such as Google Analytics, to understand public site traffic and improve the platform. We do not use analytics to collect private case tips, private submission details, or sensitive personal information.
Official sources remain primary
CaseTrace does not replace official law enforcement records, NamUs listings, agency websites, or emergency reporting channels. Official sources remain the primary authority.
Agency access is controlled
Agency-facing tools should be limited to authorized users. Case editing, tip review, and status updates are intended for approved agency or administrative access only.
Public awareness, not public investigation
The public can help by sharing cases, downloading flyers, and submitting relevant information. CaseTrace does not encourage harassment, speculation, or interference with investigations.
Correction requests are encouraged
If an agency, family representative, or verified source identifies incorrect information, CaseTrace should provide a clear path to request updates or removal.
Trust principles
Clear sourcingEvery case should show where its information came from.
Agency respectCaseTrace supports agencies without replacing their systems.
Careful languageThe platform should avoid speculation and misleading claims.
Public safety firstEmergency situations should always be directed to 911.
Questions or correction requests?
If you have questions about this Privacy Policy, you may contact CaseTrace LLC at the email below. Agencies, family representatives, and verified sources can also request updates, corrections, or additional review. Child safety concerns and abuse reports can be reviewed through the CaseTrace Child Safety Standards.